Privacy Policy

Your name, age, sex, mobile number and email. Your qualification, council registration number and the state it was issued in. The documents you upload for verification — photo, Aadhaar, PAN, registration certificate and, optionally, your degree. Your address and the city you want to work in.

For a hospital: the facility name, address, bed capacity, authorised person and their contact details, plus the same verification documents in the facility's name.

To verify that you are who you say you are and are qualified for the work you apply for; to show you shifts that match your qualification and city; to let a hospital reach you once it has accepted you; and to credit your pay.

Before a hospital accepts you it sees your name, ProLocum ID, qualification, years of experience and rating — not your mobile number, your address or your documents.

Once it accepts you, it also sees the mobile number you registered, so it can call you about the shift. Your uploaded documents are visible only to the ProLocum verification team, never to another user.

Codes are always six digits, sent by SMS or email, and expire in 10 minutes. We never send a sign-in link, and nobody from ProLocum will ever ask you for a code.

Your profile and documents are kept while your account is open. Records of completed shifts and payments are kept for as long as tax and accounting rules require, even after an account is closed.

We use third parties to send SMS and email, to take payments, and to host the service. They only receive what they need to do that job. We do not sell your data.

You can correct your own details from Edit profile. Details that were verified against a document — your qualification and registration number — are locked once approved; contact support to have them changed. Ask us at support@prolocum.in to see or delete what we hold about you.

Questions about this policy go to support@prolocum.in.